Our online store is open 24/7 and we ship Monday through Friday, except on certain holidays. While we strive to ship all orders placed before 12pm CST on the same day, please note that this isn’t an absolute guarantee. Should you require expedited shipping, please reach out to customer service at 855-386-2665.
1-Year Limited Warranty
Cool-A-Zone offers a 1-year limited warranty. For more details visit our Warranty Page.
Return Policy
If you are not satisfied with any of our products, please contact us within 30 days of receipt. Arefundmay be arranged excluding freight charges upon inspection. Returned merchandise must be shipped in original packaging, freight prepaid, unused, and in resalable condition. Returned merchandise is also subject to a 15% restocking fee. Cool-A-Zone inspects all returns and reserves the right to refuse credits on damaged, used, or non-resalable items. Your only obligation is the freight charge and restocking fee where applicable, provided your return is complete with original packaging, all documentation, parts, and remote control.
The first fans worked so good, I had to make a second order.
Michael
Great folks and exceptional service! We love our new Heat Pump system and would buy from Cool-A-Zone team again, without hesitation.
Richard
The cooler is lightweight and well made. It moves very easily and customer service is terrific. The unit arrived in perfect condition and ahead of time.
Stan
Have used this for over 10 years. Great product that is easy to maintain. Quick turnaround on parts and suplies too.
